Warning!!!! Legitimate loan companies like Simple Personal Loans will never ask you for any form of upfront fee.

If a person or company asks you for money to secure a loan, take their details and report them to actionfraud.police.uk

If you haven't already checked out our FAQs section to see if you can find the answer to your question
then contact us using the form below as we always look forward to hearing from you.

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Complaints

You may report complaints in reference to Simple Personal loans, services, or policies via email, or in writing. Upon receipt of your complaint, we will do our best to resolve your problem quickly. If we cannot do this, we will send you prompt acknowledgement of your complaint with information of who is dealing with it. If you are not satisfied, you can then appeal the decision – here we ask that you please state your objections and any new evidence to be considered. In receipt of our final response, we will include information about the Financial Ombudsman Service, which you can use to assist you if you decide to pursue further action.

Data Protection

We understand how important your privacy is to you, and any personal data we obtain from you visiting this website is processed and maintained in accordance with the principles of good information handling, and also in accordance with the Data Protection Act 2018.

Good Practice

We are fully compliant with the Good Practice Customer Charter, and in many cases these will go significantly further. We are committed to complying, and when providing short term loans will act fairly, reasonably and responsibly in all of our dealings with you. We will not pressurise you to enter into any loan agreement, and will explain how the loan works, and the total cost including fees and charges before you apply.

Data Collection

We may collect and process the following data:

  • Information that you provide by filling in forms on our site.
  • If you contact us, we may keep that correspondence on file.
  • Details of any transactions that you carry out through our site.

Any changes to our privacy policy will be detailed on this website, and where appropriate you will be notified via email.